Work

We perceive reality not from the outside, but from the inside.

From fragmented onboarding to a scalable network-device framework

How I reframed a tool-specific UX problem around the job users actually needed to do, used research and coded prototypes to shape product and architecture decisions, and created a framework that could scale across network-management tools.

My role

I reframed the problem around the complete onboarding journey, connected user research with product and architecture decisions, created the scalable experience framework, built and tested coded prototypes, and supported implementation and design review.

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From inventory dashboards to actionable reconciliation

How I reframed a dashboard migration around the work users actually needed to do, separated a validated workflow from a requested capability, and used coded prototypes to move research, design, and engineering forward.

My role

I reframed the product around the validated reconciliation workflow, led research and interaction design, built and tested coded prototypes, aligned product and engineering around the direction, and developed a working implementation for the frontend team.

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From ad hoc design support to a repeatable UX function

How I used organizational research and lightweight decision infrastructure to move UX from downstream design support toward a more consistent role in product decisions.

My role

I researched the organization, assessed its UX maturity, and created lightweight systems for research, collaboration, documentation, and customer feedback. I also developed the UX vision and roadmap and helped make user evidence a more consistent input into product decisions.

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From powerful AI search to a trusted regulatory intelligence workflow

How I used UX research, product strategy, and interaction design to help a life sciences AI platform become easier to understand, trust, and use as part of real regulatory work.

My role

I led discovery, product strategy, information architecture, and interaction design, reframing AI search as part of a broader regulatory intelligence workflow. I also shaped product feedback loops, positioning, and the website so the external story matched the experience inside the product.

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From proposed navigation to migration confidence

How I benchmarked a UX-led information architecture update against the existing experience, identified where the new model still created confusion, and helped the team determine which areas were ready to migrate into a broader enterprise platform.

My role

I defined the research strategy and success criteria, evaluated the proposed information architecture against the existing experience, identified where the model was ready to migrate, and helped the team keep unresolved areas open rather than turning uncertainty into platform navigation debt.

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